RETURN OF GOODS

We always hope that the purchased products of THE HANGERS will meet your expectations and you will be satisfied with their quality. However, in case of different situation – you can always return the goods or replace with hangers with the hangers of a different model or colour.

For returns or replacement please contact us by e-mail  info@thehangers.lt

The return of purchased goods is regulated by the Civil Code of the Republic of Lithuania, Order No 258 of the Minister of Economy of the Republic of Lithuania of 17 August 2011  “On the Approval of the Procedure for the Sale of Goods and Provision of Services when Contracts are Concluded by Using Communication Means”, Order No 217 of the Minister of Economy of the Republic of Lithuania of 29 June 2001 “On the Approval of the Procedure for the Return and Replacement of Goods".

 

RETURN AND REPLACEMENT

1. To return the purchased goods and replace them with other is possible within 14 calendar days from the day of the delivery of hangers, in the European Union – within 30 calendar days from the day of delivery of hangers.

2. Returned or replaced hangers have to be in a original box, undamaged, unused and of the same marketable appearance. 

3. When returning or replacing the hangers, it is necessary to present a paper (printed) proof of their purchase and filled documents of return/replacement of hangers which we will send to you by e-mail. Please contact us by info@thehangers.lt 

4. In case of lack of possibility to contact our office, the Buyer does not have to take care how to return or replace the hangers, the Seller calls the courier to the buyer's indicated place and takes the hangers whereas in case of replacement replaces them with others.  The costs of return or replacement of Goods are covered by the Buyer.

5. In case of return of Goods, only the sum of money paid for the hangers is returned to the Buyer.

6. The Seller has a right not to accept the hangers to be returned or to be replaced by the Buyer if the returned or replaced hangers have already been used and damaged.

7. In such case, if you purchased hangers and noticed that all or part of them are of poor quality, you have a right to return defected hangers within 7 (seven) business days from the day of delivery of hangers to your place.  In such case, we undertake to replace the hangers of improper quality with the hangers of appropriate quality or to return the money paid for the hangers.